The staff were helpful. Their customer service style was different and a little curt and defensive. The room was clean, check in check out was great. I suggest they take the wording off booking.com indicating breakfast is included. This puts the staff in a very difficult situation.
William
juni 2024
Loved the views, the bed was comfortable, there was only one lady doing check in so it took a while but she was doing an excellent job despite guests being rude because she was the only one working. We all need to take a step back & remember when things like this happens to at our jobs & not be rude to employees. All the shops were scooter friendly & our hotel room as well. It was so nice being able to go in everywhere that my family went into
Angela
juli 2024
This was disappointing we seen on their website continental breakfast only a granola bar cocoa and coffee would have liked having a microwave in our room but made do we had to travel to Cheboygan to eat we are breakfast people I would definately go back more prepared with our breakfast food
Nancy
oktober 2023
This is the second time I stayed at this hotel. The first time was last summer and then last weekend. Upon checking in this time, I asked if I could have the same room (201) as I did last year because the view you have of the lake and bridge and because it’s a corner room. Ashley who was working at the reception immediately accommodated me so thank you for that! :) I had my wife with me this year and when we walked in the room she loved it! She liked how it was decorated and spacious enough for two people. She had zero complaints about the room or hotel overall and both of us agreed we will return for another stay! :)
Paul
september 2023
The room was nice! Decent size! Was pretty clean. They gave us coupons for local restaurants an a game card for my son. Walking distance from the water. Bridge is right there.
Eaton
september 2024
We were on the third floor with a balcony. You can walk on the balcony and get a nice view of Lake superior.  Room was nice and clean. The bed was comfortable.
Daniel
juli 2023
The room was nice and the place was clean. Good location and easy to get too.
Michelle
juni 2024
Great room. View was great too. Location plus. Nice room with comfortable furniture! Only issues were breakfast. Lukewarm coffee and a skinny granola bar...that area was not clean and trash had not been taken care of either. Hard to call that a breakfast. Desk did cheerfully give us extra coffee pods when asked. Towels and sheets were very nice. Deco nice too!
Cynthia
juni 2024
The woman who checked us in was AWESOME.
Elizabeth
oktober 2023
Great location. Close to bridge and could walk to anywhere easily. At Check-in the Front desk clerk was prompt and knowledgeable.
Deborah
september 2024